To add a new person to the service, you must be their supervisor/team lider
Everyone ACH/TSVV member who would like to get an account in Jira/Confluence must ask their supervisor/team lider who has access to create a ticket in accordance with the instructions below.
1. How to request for new accout for ACH/TSVV member
- Log in to ACH Jira
- Go to: Jira Support
- Press Create button In the top menu bar
- Fill out the application in accordance with the instructions below (this will improve the handling of the request):
- Project: it should be "JIRA-SUPPORT (JIRASUPP)"
- Summary: "New user request" or other similar (it is important that it contains information about creating an account for a new person)
- Description: Enter the details of the new user: first name, last name, email address and optional access and rights to Jira projects/Confluence spaces
- Priority: relevant to the importance of the application
- Press Create button to confirm application
- ACH will deal with the request as soon as possible and notify you via the tracker
Remember that you must provide the new person their credentials to Jira/Confluence (they will be provided in the tracker)
Example of new user application form:
2. List of persons authorized to create applications
| Person | Association | |
|---|---|---|
| 1 | Marcin Płóciennik | PSNC/IPPLM |
| 2 | Rui Coelho | |
| 3 | Par Strand | |
| 4 | David Coster | |
| 5 | TSVV PIs | |
| 6 | ACH PIs |