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To add a new person to the service, you must be their supervisor.
Everyone who would like to get an account in Jira/Confluence must ask their supervisor who has access to create a ticket in accordance with the instructions below

  1. Log in to ACH Jira
  2. Go to: Jira Support
  3. Press Create button In the top menu bar
  4. Fill out the application in accordance with the instructions below (this will improve the handling of the request):
    • Project: it should be "JIRA-SUPPORT (JIRASUPP)"
    • Summary: "New user request" or other similar (it is important that it contains information about creating an account for a new person)
    • Description: Enter the details of the new user: first name, last name, email address and optional access and rights to Jira projects/Confluence spaces
    • Priority: relevant to the importance of the application
  5. Press Create button to confirm application
  6. ACH will deal with the request as soon as possible and notify you via the tracker

Remember that you must provide the new person their credentials to Jira/Confluence (they will be provided in the tracker)

Example of new user application form:

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The scientific work is published for the realization of the international project co-financed by Polish Ministry of Science and Higher Education in 2019 from financial resources of the program entitled "PMW"; Agreement No. 5040/H2020/Euratom/2019/2.

This work has been carried out within the framework of the EUROfusion Consortium and has received funding from the Euratom research and training programme 2014–2020 under grant agreement No 633053.

This work has been carried out within the framework of the EUROfusion Consortium, funded by the European Union via the Euratom Research and Training Programme (Grant Agreement No. 101052200-EUROfusion). Views and opinions expressed are however those of the author(s) only and do not necessarily reflect those of the European Union or the European Commission. Neither the European Union nor the European Commission can be held responsible for them.

The project activities are co-financed by Polish Ministry of Science and Higher Education from financial resources of the programme entitled "PMW" in 2023, 2024.

The views and opinions expressed herein do not necessarily reflect those of the European Commission or ITER