Supplementary information
If after reading you still have problems with managing and granting access rights, submit please a ticket: https://jira.eufus.psnc.pl/projects/JIRASUPP/issues/
1. JIRA Permissions General Overview
1.1. What are permissions?
Permissions are settings within Jira applications that control what users within those applications can see and do. All Jira applications allow a variety of permissions: from whether users can create new projects to whether a user can see a specific type of comment on an issue. These permissions can differ between applications.
1.2. Types of permissions
There are three types of permissions in Jira applications, and they range from the high-level to granular:
- Global permissions - These apply to applications as a whole, not individual projects (for example, whether users can see the other users in the application).
- Project permissions - Organized into permission schemes, these apply to projects (e.g. who can see the project's issues, create, edit and assign them). While project admins can assign users to a project, they can't customize the permission schemes for a project. There are lots of project-level permissions you can set to control what users can do within a project.
- Issue security permissions - Organized into security schemes, these allow the visibility of individual issues to be adjusted (within the bounds of the project's permissions). For example, issue security permissions can let you set up types of issues that can only be seen by project admins or users in specific groups.
1.3. How do permissions get assigned?
Permissions can be assigned to groups or to project roles/and or issue roles. This diagram illustrates how permissions are assigned to users:
1.4. Who can set permissions?
| Permission | Can be set by | For more info, see... |
|---|---|---|
| Global permission | A user with the Jira System administrator permission A user in a group with Admin access | |
| Project permission | A user with the Jira System administrator permission A user in a group with Admin access | |
| Issue security permission | A user with the Jira System administrator permission A user in a group with Admin access A project admin |
1.5. Viewing and editing project role members
- From your project's sidebar, select Project settings > People. In a team-managed service project, select Service project settings > People.
- You'll see all the people and groups associated with each project role.
- To add people or groups to a project, select Add people. Enter the users or groups and select the project role(s) you wish to add them to.
People and groups can be part of more than one role. In the Role column, use the dropdown to select and unselect the roles a person or groups is assigned.
To remove a person or group from a project, select Remove.
Since group membership can only be edited by users with the Administer Jira global permission, project administrators may prefer to assign users, rather than groups, to their project roles.