Table of Contents

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Warning
To add a new person to the service, you must be their supervisor./team lider

Warning
Everyone ACH/TSVV member who would like to get an account in Jira/Confluence must ask their supervisor/team lider who has access to create a ticket in accordance with the instructions below.

1. How to request for new accout for ACH/TSVV member

Log in to ACH Jira
Go to: Jira Support
Press Create button In the top menu bar
Fill out the application in accordance with the instructions below (this will improve the handling of the request):
- Project:it should be "JIRA-SUPPORT (JIRASUPP)"
- Summary: "New user request" or other similar (it is important that it contains information about creating an account for a new person)
- Description: Enter the details of the new user: first name, last name, email address and optional access and rights to Jira projects/Confluence spaces
- Priority: relevant to the importance of the application
Press Create button to confirm application
ACH will deal with the request as soon as possible and notify you via the tracker

...

Example of new user application form:

2. List of persons authorized to create applications