When people talk about Jira, they usually mean “Jira Software”. Jira Software is used to manage projects and track bugs.
Jira is an intuitive and agile project management platform that enables teams to dynamically plan, track and manage their workflows and projects.
Reporting capabilities - This allows you to gain instant visibility into the feedback from users or developers.
ACH Jira - how to request new project
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ACH Jira - how to manage access rights
https://www.atlassian.com/software/jira/guides/getting-started/basics#step-1-create-a-project